Terms & Conditions
Terms and Conditions
These Terms and Conditions govern the ordering process and outline the responsibilities of both the customer and Ethereal Jouels
1. Placing an Order:
• By placing an order on our website, you agree to purchase the selected products at the specified price and abide by these terms and conditions. You are responsible for all the details provided to us and we will not be liable for any wrong information given leading to any delivery failure or delays.
2. Order Confirmation:
• You will receive an email confirmation once your order is successfully placed. This email will serve as proof of purchase.
3. Pricing and Availability:
• Prices and product availability are subject to change without prior notice. We reserve the right to cancel orders in the event of inaccuracies in pricing or product information.
4. Payment:
• Payment is processed securely during the checkout process. We accept . Your credit card information is not stored on our servers.
5. Shipping:
• Shipping costs and estimated delivery times are provided during the checkout process. Delays may occur due to unforeseen circumstances, and we are not liable for any such delays.
• Tracking number will be updated upon shipping
• Ethereal Jouels will not be liable for any import tax or custom duties incurred in your country
6. Order Cancellation:
• Orders placed are not cancellable
7. Returns and Exchanges:
• Please refer to our FAQ for information on returns, exchanges, and refund procedures.
8. Receipt of Products:
• Upon receiving your order, carefully inspect the products for any damage or defects. Notify us within 7 days of receipt for any issues.
9. Product Descriptions:
• While we strive for accuracy in product descriptions, there may be variations. Please review product details carefully before making a purchase.
10. Lost or Stolen Packages:
• Ethereal Jouels is not responsible for lost or stolen packages. Please ensure a secure delivery location.
11. Communication:
• We will communicate with you primarily through the email provided during the order process. Ensure this email is accurate and up-to-date.
12. Governing Law:
• These terms are governed by and construed in accordance with the laws.
13. Changes to Terms:
• We reserve the right to update or modify these terms at any time. Check the “Last Updated” date for the latest version.
14. Contact Information:
For questions about your order or these terms, please contact us at Info@EtherealJouers.com.
By placing an order with Ethereal Jouels, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree, please refrain from placing an order.
Thank you for choosing Ethereal Jouels